Forensic Reputation
    Defense

    We remove false reviews — fabricated, extortionate and untrue damaging claims.

    We investigate, preserve the evidence and file under platform policy and EU law. Opinions are fair — false claims of fact are not.

    Results in ~15 minutes · 250 newest reviews across 5 platforms · No card

    Built for every business that lives on reviews — across Europe and North America

    Platforms We Cover

    Google
    TripAdvisor
    Trustpilot
    Booking.com
    TheFork
    Illustrative sample — not a real client

    Your whole reputation, in one place

    Every platform, every flagged review, every case — in one live view.

    dashboard.ardsentinel.com
    Your business name
    Real-time monitoring and analysis across all connected platforms.
    Google
    4.6
    Reviews: 842
    TheFork
    8.9/10★
    Reviews: 213
    TripAdvisor
    3.9
    Reviews: 386
    Booking.com
    8.2/10
    Reviews: 167
    LiveAll TimeLast 7 Days
    Total
    1 608
    Monitored
    624
    Month
    38
    Positive
    511
    Neutral
    78
    Negative
    35
    Removal Pipeline
    From detection to platform removal
    Reviews monitored624
    Flagged as challengeable53
    Cases filed51
    Removed19
    Protection
    Pending
    23
    Removed
    19
    Declined
    9
    Deadline
    5 d
    dashboard.ardsentinel.com/reviews
    ⚑ AI-generated attack
    google★★★★★
    Anthony P
    Coordinated 1★ — never visited the place
    Reaction
    thefork9.0/10
    Raul R.
    Service was below what we expected…
    Reply
    google★★★★★
    Maria L.
    Lovely dinner, attentive staff.
    ✓ Replied
    tripadvisor3.5/10
    Tom H.
    Long wait, average value…
    Reply
    dashboard.ardsentinel.com/intelligence
    Nearby competition
    La Trattoria~100 m
    G4.4★TA4.2−0.1
    Osteria Centro~150 m
    G4.7★TA4.6+0.2
    Bistro 21~220 m
    G4.1★TA3.9−0.3
    Casa Nova~300 m
    G4.5★TA4.4+0.1
    dashboard.ardsentinel.com/intelligence
    Intelligence
    What guests praise — and complain about
    Headline Strengths4–5★
    Service39%
    Food33%
    Price24%
    Headline Issues1–3★
    Pizza50%
    Food43%
    Price36%

    Sample data shown for illustration. We file lawful notices and escalate breaches — we never guarantee removal and never touch genuine reviews.

    Every flag shows its reasons

    The platform will ask why. A verdict on its own is not an answer — so each flagged review carries the signals behind it, in the form the notice needs.

    dashboard.ardsentinel.com/reviewsSample data — not a real client
    All ReviewsAll 181Flagged 3Replied 43Search reviewsSort
    Google★★★★★
    18 min ago
    Anthony P.

    Terrible place. The owner is a fraud and the food gave my whole family food poisoning.

    Coordinated attackSherlockCore™
    Account age
    4 days
    Near-duplicates
    6 reviews · 3 venues · 40 min
    Visit signal
    None
    Awaiting approvalViewReaction
    Google★★★★★
    2 h ago
    R. Delgado

    Take 200 € and I remove this. Otherwise it stays up and I post the same on TripAdvisor and Booking.

    Extortion attemptSherlockCore™
    Payment demand
    Explicit, in the text
    Threat
    Repost on 2 more platforms
    Same account
    4 venues this week
    Awaiting approvalViewReaction
    TripAdvisor1.0/10
    Yesterday
    Nina K.

    They serve expired meat and the health inspector closed them down last month. Nobody should eat here.

    Untrue claim of factSherlockCore™
    Statement type
    Fact, not opinion
    Alleged closure
    Not in client records
    Visit signal
    None
    Awaiting approvalViewReaction
    Google★★★★★
    4 h ago
    Sophie Brenner

    The truffle pizza was absolutely delicious and the service was excellent from start to finish.

    NewViewReply
    Google★★★★★
    23 Jul
    Marcela Ferrer

    Local tranquilo, el camarero muy atento y la comida de 10, sin duda repetiría con la familia.

    ✓ RepliedViewReply
    Google★★★★★
    19 Jul
    Tom Hendricks

    Waited 50 minutes for the mains and the risotto came out cold. Staff were apologetic, but the evening was spoiled.

    Genuine — no groundsViewReply

    How it works

    Three steps. No complexity on your side.

    01

    Detect

    Around-the-clock monitoring across five platforms. A fake review, a coordinated attack, an extortion attempt — caught before it spreads.

    02

    Act

    SherlockCore™ builds the evidence — reviewer history, coordination patterns, OSINT, photo forensics. A human signs off, and the dossier is filed through the platform's legal and compliance channels within hours.

    03

    Resolve

    Every case tracked against its deadline in your dashboard. A removal notifies you; a refusal starts the next step. We don't promise the outcome — we make your case impossible to ignore.

    Your first 24 hours

    1. 0:00

      You type your business name. Nothing to install, no card.

    2. 0:15

      The 50 newest reviews on each of five platforms, through full detection.

    3. Before closing

      Each flagged review with the signals that triggered it — and the ground it can be contested on.

    4. From day one

      Daily monitoring on a paid plan. What clears the gate becomes a filed notice.

    Where one-click report forms dead-end, we file formally — on evidence.

    A report button drops your case into a queue. We build an evidence dossier — reviewer history, cross-platform correlation, OSINT, photo forensics — and file a formal challenge through the platform’s legal and compliance channels under the EU Digital Services Act. They are obliged to answer. A refusal is not the end of it.

    What you can count on

    Speed, coverage and legal rigor — by design.

    < 24hResponse Time

    From detection to action. Case-building starts automatically the moment a threat is flagged.

    DSALegal Filings

    Every notice is filed under the law, not into a report form. In the EU the platform is obliged to process it and answer.

    24/7Monitoring

    Your reputation is protected around the clock. Threats are caught before they spread.

    5Platforms

    Google and Trustpilot for every business — plus TripAdvisor, Booking.com and TheFork for hospitality.

    What you get

    Everything you need to protect your reputation. Nothing you don't.

    Attack Detection & Takedown

    We detect fake, extortionate and AI-generated attacks, and file lawful notices under the EU Digital Services Act. We file and escalate — never guaranteeing removal, never touching genuine reviews.

    Review Response

    Professional, on-brand responses to every review — positive or negative. Protect your image and show customers you care.

    Competitor Monitoring

    Track competitor reviews, ratings, and reputation shifts in real time. Know what's happening in your market.

    Real-Time Dashboard
    Automated Detection
    Case Tracking
    Legal Grounding
    Priority Alerts
    Full Audit Trail

    Why trust us

    We built Legal Sandwich™ on principles that put your business first.

    Platforms Only — Never the Reviewer

    Every notice goes to the platform through its official legal channel. We never contact, name or confront the person behind a review — so there is nothing for an attacker to escalate against you.

    Human Review, Always

    SherlockCore™ detects and assembles the evidence; a human reviews every case before a notice is filed. AI-assisted — never AI-decided.

    Time-Stamped Evidence

    The moment we capture a suspicious review, DigiCert cryptographically signs its fingerprint (RFC 3161). That evidences the content existed in exactly that form at that time — before anyone could quietly edit or delete it. A standard, not eIDAS-qualified, time-stamp.

    Lawful by Design

    Every notice is filed under the EU Digital Services Act, the GDPR, or the platform's own published policies — through official channels only.

    Transparent Process

    You see every step. Full visibility into every case through your dashboard.

    No Lock-in

    Flat monthly subscription, cancel anytime. We tell you upfront which reviews qualify — no surprises.

    Your Data, Your Control

    We process only what's necessary. You decide what happens with your information.

    The legal frameworks we work within

    EU Digital Services Act · GDPR · EU consumer protection law · each platform's own published review policies

    Legal Sandwich™ is an independent service. We are not certified, endorsed by, or affiliated with any regulator or review platform — and we're suspicious of anyone in this industry who claims to be.

    Legal Sandwich™ operates exclusively within legal frameworks. We never manipulate reviews — we invoke the rules that platforms are required to follow.

    Frequently asked questions about Legal Sandwich

    What kind of reviews can you contest?

    We focus on reviews that violate platform policies or applicable law. This includes fake reviews posted by bots or fabricated accounts, coordinated attacks from competitors, extortion and blackmail attempts where someone threatens a negative review unless paid, reviews from people who were never your customers, and content that contains defamatory, misleading, or factually incorrect claims. We never target legitimate negative feedback — we only file cases against reviews that shouldn't be there in the first place.

    How long does a case take?

    Case-building and evidence preservation start automatically the moment a review is flagged. How long the platform then takes to act varies from case to case. Every notice we file is backed by an evidence dossier — reviewer history, cross-platform correlation, OSINT, photo forensics — and goes to the platform's legal and compliance channels under the EU Digital Services Act, which obliges them to process reports in a timely and diligent manner. We track every case against its deadline, and you see the status of each one in your dashboard.

    Which platforms do you cover?

    Every client is monitored on Google and Trustpilot — which covers any business with a profile, from clinics and law firms to retailers, trades and e-commerce. For hospitality we add Tripadvisor, Booking.com and TheFork. If you receive reviews somewhere not listed, contact us — additional platforms are on our roadmap.

    What if a review can't be removed?

    Not every review qualifies for removal, and we're upfront about that. Before we take on a case, we evaluate whether it meets the criteria for removal based on platform policies and legal grounds. If a review doesn't qualify, you'll see that in your dashboard — we don't file cases we don't believe in. The review stays monitored — if it's edited or new evidence emerges, we re-evaluate it.

    Is this legal?

    Yes, completely. Everything we do is grounded in established legal frameworks — primarily the EU Digital Services Act and the GDPR — and in the platforms' own published content policies. Every takedown is a formal notice submitted through official channels. No manipulation, no fake engagement, no shortcuts. We use the rules platforms themselves are required to follow.

    How does the Review Response service work?

    Legal Sandwich drafts professional, human-sounding responses to the reviews your business receives — both positive and negative. Each draft is tailored to your business, the specific review and your language, and nothing is published without you: you review, edit and approve every response. Responding consistently and professionally shows customers — and the platforms — that you take feedback seriously.

    What does Competitor Monitoring include?

    We track the ratings, review volumes and reputation trends of the businesses around you, refreshed weekly. You'll see how your rating compares, where you stand in your local market, and unusual jumps in a competitor's review activity become visible in the data. Competitor intelligence is part of the Sentinel plan.

    How do I get started?

    Start the free 14-day trial — no credit card, no call needed. Enter your business name, and we immediately run a full Sentinel-grade scan of your newest reviews across five platforms — your results are ready in about 15 minutes. Monitoring then stays live for the whole 14 days, so you see new threats caught in real time. You'll see every flagged review, your competitor position, and what we'd act on. If you like what you see, pick a plan right in the dashboard.

    Questions

    Common questions about Legal Sandwich.

    You see everything we do.Every case. Every step. Every outcome. In real time.

    Each case in your dashboard carries its evidence, the notice we file under Article 16 of the Digital Services Act, and the deadline the platform must answer.

    — The Legal Sandwich™ principle

    Your stars. Earned. Defended.

    We value your privacy

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